N’KPOMIN, A. The Impact of IT Governance Framework on the Effectiveness of IT Support Teams in Investment Banking: A Focus on Information Technology Infrastructure Library (ITIL). Journal of Digitovation and Information Systems, [S. l.], v. 6, n. 1, p. 09 –, 2026. DOI: 10.54433/JDIIS.2026100057. Disponível em: https://jdiis.de/index.php/jdiis/article/view/130. Acesso em: 22 jul. 2026.